Terms of Service

Version 2026-09-12c · MayeLeads Ltd

These terms govern your use of ProspectRadar, provided by MayeLeads Ltd ("we", "us"). By creating an account you agree to them, to the Privacy Notice and to the Data Processing Agreement, which together form the whole agreement between us.

1. What the Service does

ProspectRadar finds employers advertising vacancies, identifies a likely hiring contact, drafts outreach, sends it from a mailbox you connect, classifies replies and schedules follow-up calls for your staff to make. It is a business development tool for recruitment businesses and for businesses selling products or services to other businesses; each workspace operates as one or the other.

It sends email as you, from your own mailbox. Every message is sent from an address you control and is attributed to your business. You are the sender in law.

2. Your account

• You must be at least 18 and acting in the course of a business.
• You are responsible for activity under your account and for keeping your password secure.
• A workspace join code grants access to your workspace's data. Treat it like a password: share it only with people you intend to admit, and rotate it when someone leaves.
• Tell us promptly at kieranmayefx@gmail.com if you believe an account or join code has been compromised.

3. Acceptable use

You must not:

• Send messages that breach PECR, UK GDPR or any other applicable law.
• Contact anyone who has objected, or attempt to circumvent the suppression list, the sending caps or the bounce circuit breaker.
• Send unsolicited marketing to personal email addresses, or to individual subscribers as defined by PECR, using the Service. The one exception is a candidate on your own book who has given you consent to hear about roles, which you record against their record; the Service will not email a candidate without that record.
• Misrepresent your identity or your business, or impersonate anyone.
• Use the Service to send anything unlawful, harassing, deceptive or defamatory.
• Upload special category data, criminal offence data, or data about children.
• Resell or provide the Service to a third party as a service in its own right without our written agreement.
• Attempt to access another customer's workspace or data, or probe the Service's security, except under a testing agreement with us.

We may suspend an account that we reasonably believe is breaching this section, or that is damaging the deliverability or reputation of shared infrastructure. Where practical we will warn you first.

4. Your compliance responsibilities

This is the part that most affects you, so it is stated plainly. You decide who to contact and why, which makes you the data controller and the sender. You are responsible for:

• Having and recording a lawful basis for your outreach - ordinarily legitimate interests, supported by a legitimate interests assessment.
• Complying with PECR for every message, including identifying yourself as sender and providing a working opt-out. The Service adds an opt-out link to every message; you must not remove or disable it.
• Providing the Article 14 transparency information to the people you contact.
• Honouring objections and erasure requests.
• The content of what you send, including anything drafted with AI assistance and anything substituted from a template.

5. AI-generated content

Parts of the Service use AI to analyse vacancies, draft outreach and classify replies. AI output can be wrong. You are responsible for what you send. We recommend keeping human approval enabled until you are satisfied with the output quality; if you turn on fully autonomous sending, you accept that messages go out without review.

Where you supply your own AI provider keys, your use of that provider is governed by your agreement with them and you pay their charges directly.

6. Third-party services and your own keys

The Service connects to job boards, data providers, AI providers and your mailbox. You supply and pay for those accounts unless we state otherwise. We are not responsible for their availability, accuracy or charges, and you must comply with their terms. If a provider changes or withdraws an API, the related feature may change or stop.

7. Data and ownership

• You own the data in your workspace. We claim no rights over it beyond those needed to provide the Service.
• We own the software, its design and its documentation.
• You may export your data at any time and on termination.
• We may use aggregated, fully anonymised statistics that cannot identify you, your staff or your prospects, to improve the Service.

8. Availability and support

We aim to keep the Service available but do not guarantee uninterrupted operation. It is provided on a commercially reasonable-efforts basis and may be interrupted for maintenance, by a third-party provider's failure, or by events outside our control. No service level is guaranteed unless we have agreed one with you in writing.

9. Fees

Where a paid plan applies, fees, billing period and any usage limits are those agreed with you in writing or shown at sign-up. Fees exclude VAT. We will give at least 30 days' notice of a price change, and you may terminate before it takes effect. Costs you incur directly with AI, data or email providers are yours and are not part of our fees.

10. Termination

• You may stop using the Service and close your workspace at any time.
• We may terminate for material breach that is not remedied within 14 days of notice, or immediately for a breach of section 3 that causes or risks serious harm.
• On termination you may export your data. We then delete it in accordance with the DPA.

11. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that:

• Neither party is liable for loss of profit, revenue, business, goodwill, anticipated savings, or for indirect or consequential loss.
• Our total liability in any 12-month period is limited to the fees you paid us in that period, or £100 if no fees were paid.
• We are not liable for the consequences of your outreach decisions, including regulatory action arising from messages you chose to send, nor for damage to the reputation of a mailbox or sending domain you control.

12. Indemnity

You will indemnify us against claims, fines and reasonable costs arising from your breach of section 3 or section 4, or from the content of messages sent from your workspace.

13. Changes to these terms

We may update these terms. Material changes are published as a new version and you will be asked to accept them at your next sign-in. If you do not accept, you may terminate; your continued use after acceptance is bound by the new version.

14. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If a provision is unenforceable the rest continues to apply. Neither party's failure to enforce a right waives it. No third party may enforce these terms under the Contracts (Rights of Third Parties) Act 1999.